I decided to overlook a few negative reviews in favor of price and location convenience...to me it was worth the risk. Her attention to detail & professionalism began when I entered the hotel and continued throughout my stay. Hello MikeFromWisc, Thank you for taking the time to provide us with valuable feedback regarding our parking signage. What are some of the property amenities at Sheraton Houston Brookhollow Hotel? Sheraton Houston Brookhollow Hotel also contains 15,000 square feet of venue space for events in The Heights area. more. Hi TXSUMMERFUN, Thank you so much for taking the time out of your day to provide our hotel with a wonderful, genuine review. There is not enough bandwidth available on the TripAdvisor website or enough patience & time for you the reader to spare for me to fully describe the series of tragic & unfortunate events which led to me being waylaid in Houston. Hello Nurserea, Thank you for taking the time to provide feedback from your recent visit. Audiovisual is usually best set up at the open end of the seating. Appropriate for interactive discussions and note-taking sessions for fewer than 25 people. Located in an easy-going area near The Heights, our landmark hotel encircled by scenic trees provides guests local hospitality and streamlined accommodations. Generally used for meals and sessions involving small group discussions. Sheraton Houston Brookhollow Hotel is rated "Very good" by our guests. After meetings or sightseeing in Houston Heights, sleep deeply on our Sheraton Signature Bed I was in Houston for work, and had meetings in the area; I selected the Sheraton because the location was convenient to my meetings. Yes, dry cleaning and laundry service are offered to guests. Getting a microwave in my room was as easy saying you needed one - mine got delivered within minutes of me calling the front desk. I look forward to hearing from you to explain the charges in detail. Are any cleaning services offered at Sheraton Houston Brookhollow Hotel? Lovely view of the city. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. I have never gotten the impression from anyone working a front desk at check in that they cared about anything but handing you your room key and pointing to the direction you had to go. Karbach Brewing is minutes away. Help your wedding guests coming from out of town book and save through our group room blocks. Exterior Impeccable service and the finest amenities await guests to our upscale hotel in the heart of west Houston. I simply ask for a refund for these unexplained charges!! In addition to an outdoor pool, Sheraton Houston Brookhollow Hotel provides a spa tub and a 24-hour fitness center. I have used Tripadvisor for many years as my travel guide and ultimate decision maker relative to last minute choices. Foods may be presented on small buffet tables or passed by servers. A five foot round table seats eight people comfortably. We can send you a report showing which of your guests have reserved rooms and when they plan to arrive. Karbach Brewing is minutes away. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. She also provided me with solutions and guidance : helped me with the printer in the office center, suggested an amazing restaurant for my first night, provided a wide variety of toiletries given my stay was unexpected. We’ll even let you know about secret offers and sales when you sign up to our emails. There is almost anything you need within a few minutes drive. This is a convenient setup to use before breaking into discussion or role-playing groups because chairs can be moved. I'm sorry nobody has returned your email that is certainly not our intentions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Inspired experiences. Which popular attractions are close to Sheraton Houston Brookhollow Hotel? My one day stay turned into a decision to stay two days based entirely on the staff. Just OK rooms, older hotel, super nice staff and bottom floor. We can provide you with a unique complimentary Reservation Link that makes it easy for your guests to reserve their rooms. Basically right now EVERYTHING at the hotel is closed due to COVID so be prepared for that. What are some restaurants close to Sheraton Houston Brookhollow Hotel? Yes, guests have access to a pool and a fitness center during their stay. Rooms and suites feature high-speed Wi-Fi, workstations and plush beds to combine productivity and rest. Location wise it is perfectly positioned on the edge of one of the hottest spots in Houston - The Heights. * Sheraton Houston Brookhollow Hotel -Magnolia Room 3000 North Loop West Freeway, Houston, 77092 42. The worst thing about my stay was the unexplained charges after checking out! Please note: all room sizes are approximate. HBO & Cinemax as well as an amazing wifi signal and an A/C unit which got the room to as cold as I wanted. Now $101 (Was $̶1̶1̶9̶) on Tripadvisor: Sheraton Houston Brookhollow Hotel, Houston. The hotel offers a restaurant. Marriott Proprietary Information. Guests enjoy the comfy beds. Tell us about your event, then we’ll contact you and plan it together. We were there for an event that was held at this hotel. Please see our partners for more details. Houston traffic can definitely be a nuisance but I hope it didn't delay you from reaching your destination. Conveniently located restaurants include Demeris Bar-B-Q, Tia Maria's Mexican Restaurant, and Jackie's Kitchen. Stand-up social function where beverages and light foods are served. WiFi and parking are free, and this hotel also features an outdoor pool. Guests can check in before their stay, receive instant alerts when their room is ready and check out by skipping the front desk. Guests enjoy the comfy beds. Turn your vision of a stunning ceremony and reception into a dream come true with our selection of wedding venues at 3000 North Loop West Freeway, Houston, TX, USA 855 378 5969. Order succulent ribeye steak cooked fresh and other popular American cuisine at our Sheraton Houston Brookhollow Hotel restaurant found near Houston Heights. Now $84 (Was $̶1̶3̶4̶) on Tripadvisor: Sheraton Houston Brookhollow Hotel, Houston. Please contact the hotel so we can retrieve your information as we can't identify your reservation with your trip advisor alias. Plan your grand wedding in our ballroom with 8,000 square feet of open space, Let us bring your cultural wedding to life with one of our multiple diverse packages, Ask our inventive catering staff to craft an individualized wedding menu your guests will love, Celebrate in our beautifully outfitted ballroom illuminated by crystal chandeliers. Appropriate for large sessions and short lectures that do not require extensive note-taking. We hope we get the opportunity to personally thank you during your next visit. We are thrilled to hear you had a memorable experience at your event and that you enjoyed our staff and hotel. Trini Mendenhall Community Center -Large auditorium 1414 Wirt Road, Houston, 77055 44. This hotel is 8 mi (12.8 km) from Memorial City Mall and 8.6 mi (13.8 km) from Downtown Aquarium. Experience elevated shopping in The Galleria and Memorial City Mall or try a variety of German-style brews crafted at Karbach Brewing Co. After you work up an appetite in our transformative fitness center, stop by Ella's Table Restaurant and Bar to savor classic American dishes, and then relax on the deck of our hotel’s heated outdoor pool. If you have a list of your guests, we can make reservations for all of them. Claim your listing for free to respond to reviews, update your profile and much more. Which room amenities are available at Sheraton Houston Brookhollow Hotel? Make the most of your travels staying at our efficient hotel in Northwest Houston. Top room amenities include air conditioning, a flat screen TV, and a desk. Tables provide attendees with space for spreading out materials and taking notes. Parking was great, facility adhered to all sanitizing regulations. Reviews like yours really motivates us and puts a smile on our face. The number for the hotel is 713-688-0100. Sincerely, Tim. Is parking available at Sheraton Houston Brookhollow Hotel? From the second I entered the hotel I not only felt welcomed but valuable. Guests enjoy the comfy beds. Nearby attractions include Antique Center Of Houston (0.5 miles) and Southern Apache Museum (0.5 miles). The event space was GREAT as well as the hotel staff, the lobby area, convenience of the parking garage, pool area, etc. Stay at this 3.5-star business-friendly hotel in Houston. this Marriott Courtyard given some of the negative reviews about the hotel and its management. Sincerely, Tim, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Sheraton Houston Brookhollow Hotel, George Bush Intercontinental Airport Hotels, Hotels near Mai-trix Beauty College Houston, TX, Hotels near Culinary Institute LeNotre Houston, TX, Hotels near University of Houston, Downtown, Hotels near Chamberlain College of Nursing, Hotels near Paul Mitchell The School Houston, Hotels near University of Phoenix - Houston Campus. Everything was great. Thanks for renewing my faith in Marriott. Personalized services. The big bonus? Appropriate for groups of fewer than 40 people. Invite colleagues or friends to come chat and unwind in your hotel suite's spacious living room. Reserve our well appointed Laurel Suite to prepare for your special day. Sheraton Houston Brookhollow Hotel . Definatly will go back. View deals for Sheraton Houston Brookhollow Hotel, including fully refundable rates with free cancellation. We have a large property and at times it is necessary to consolidate the parking area, however, I apologize for the confusion. See more questions & answers about this hotel from the Tripadvisor community. The location was very convenient and close to everything. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Room rate is $92 per night; Hotel has free parking Our guests praise the pool and the helpful staff in our reviews. Kertson, clearly recognizing I was in distress gave me her attention, empathy and assistance making a difference in that day. This is the version of our website addressed to speakers of English in the United States. The drive to and from the airport had a couple backups, but I found I had plenty of time to travel. A six foot round table seats 10 people comfortably. Innovative spaces. Good price for a… Discerning and thoughtful, our staff is poised to assist you every step of the way. A bar/lounge is on site where guests can unwind with a drink. It appears the hotel has not been renovated since it was built so it is old but only in style not in functionality. Hostess at Sheraton was kind & determined to offer me a relaxing visit. Staff were friendly. 2 changes from Marriott with little to No notice. Enjoy free WiFi, free parking, and an outdoor pool. Initially I hesitated staying at. What food & drink options are available at Sheraton Houston Brookhollow Hotel? Are there opportunities to exercise at Sheraton Houston Brookhollow Hotel? Directions. Having recently started making plans to revisit Houston I began rereading reviews of the Brookhollow Marriott which made it absolutely necessary to give you my review. Does Sheraton Houston Brookhollow Hotel have an airport shuttle? This hotel is 8 mi (12.8 km) from Memorial City Mall and 8.6 mi (13.8 km) from Downtown Aquarium. I hope you have a great weekend! sheraton houston brookhollow motel, houston sheraton. Prices are the average nightly price provided by our partners and may not include all taxes and fees. See 566 traveler reviews, 212 candid photos, and great deals for Sheraton Houston Brookhollow Hotel, ranked #99 of 585 hotels in Houston and rated 4 of 5 at Tripadvisor. Popular Hotel Amenities and Features. Why does a random unplanned stop after a really bad day in a city I had no plans to ever visit at a Marriott with negative reviews about the facility, its staff and management become the necessary inspiration needed to not only finally register for this site after years of use but to post a review as well? 12801 Northwest Freeway, Houston, 77040 41. Bed was very comfortable and relaxing. The room was extremely comfortable, surprisingly large and well worth the price I paid. 8th floor the room was super clean & bed was comfortable. Unfortunately, the pandemic has affected our hotel but we always strive to be our best no matter the circumstances and we are thankful you mentioned us! Suffice to say I had had a bad day and was too shaken to continue driving. Although I always prefer to pay everything in cash on checking out.. My credit card was charged 3 days after, I contacted them many times through their Facebook account and email since last month and I didn’t get any answer. A computer station is located on site and wireless Internet access is complimentary. We hope you will return to our property when the dated items you mentioned get a substantial face-lift so you can have a complete experience. WiFi and parking are free, and this hotel also features an outdoor pool. Take on tasks productively with ergonomic work areas and high-speed Wi-Fi in our hotel rooms. Conveniently located off I-610. We recommend calling ahead to confirm details. I am going to take up some of your time to share the fantastic experience that resulted from this stop. In Houston (Brookhollow) With a stay at Sheraton Houston Brookhollow Hotel in Houston (Brookhollow), you'll be within a 10-minute drive of Memorial Park and Greenway Plaza. Taxes and fees that are shown are estimates only. Response from Tim Gault, Other at Sheraton Houston Brookhollow Hotel, Response from Tim Gault, Guest Services / Front Office at Sheraton Houston Brookhollow Hotel, Response from TGault19, Director of Operations at Sheraton Houston Brookhollow Hotel. There is an amazing Mexican Restaurant across the street and two convenience stores within a hundred yards. Thank you for staying with us! https://www.marriott.com/hotels/maps/travel/housi-sheraton-houston-brookhollow-hotel/?directPageRequest=true, Personalized with your group name, event dates, hotel, and special rates, Displayed in multiple languages on Marriott domains worldwide. Allow our event planning staff to work with you to transform your wedding dreams into a reality. Find out what's popular at Sheraton Houston Brookhollow Hotel in Houston, TX in real-time and see activity Sheraton Houston Brookhollow 3000 North Loop W Houston, Texas 77092 (713) 688-0100 Book your room! Sheraton Houston Brookhollow Hotel is ideally situated to serve the needs of both business and leisure travelers alike. Sheraton Houston Brookhollow Hotel Features, 3000 North Loop W, Houston, TX 77092-8810, Hand sanitizer available to guests & staff, What follows is my first review to be posted on Tripadvisor. © 1996 – 2020 Marriott International, Inc. All rights reserved. The rooms and bathrooms are definitely dated but they were clean and comfortable. We will certainly review our signs to ensure they are conveniently located throughout the property to avoid any confusion. With a stay at Sheraton Houston Brookhollow Hotel in Houston (Brookhollow), you'll be within a 10-minute drive of Memorial Park and Greenway Plaza. May precede a meal function. These are best for interaction with a leader seated at the head of the setup. WiFi and parking are free, and this hotel also features an outdoor pool. Own or manage this property? Truth be told, a negative review of the managers of the hotel - Kerston Weathersby - was my true inspiration for this post. Kerston has clearly fostered a positive culture amongst all of the employees because she was just the beginning of my positive experience., staying an extra day gave me the opportunity to witness how attentive and friendly the entire front desk crew is - Victoria, Rosa and Niqqi were clearly part of a team entirely focused on customer service. I would highly recommend this hotel due to its impeccable staff and terrific value. Our Laurel Suite with clever amenities is ideally suited for bridal party primping, as well. Does Sheraton Houston Brookhollow Hotel offer any business services? View deals for Sheraton Houston Brookhollow Hotel, including fully refundable rates with free cancellation. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Now $79 (Was $̶9̶9̶) on Tripadvisor: Sheraton Houston Brookhollow Hotel, Houston. Yes, Sheraton Houston Brookhollow Hotel offers an airport shuttle for guests. * Crowne Plaza Houston Galleria -Sycamore Room 7611 Katy Freeway, Houston, 77024 43. I finally found safety, peace & relaxation. Sincerely, Tim, I stayed at this hotel for 2 nights from 28/ January. There are more places to choose from in the Houston area. Requires a relatively large room. View deals for Sheraton Houston Brookhollow Hotel, including fully refundable rates with free cancellation. Room number: 1023, Good morning cable_guy613, Thank you for taking the time to complete our survey from your recent stay. The room was clean. Popular attractions Memorial City Mall and Downtown Aquarium are located nearby. Hotel Derek Southwest Houston-65% $169 per night from $60. I will certainly share your review with our great team as I'm certain they will be as thrilled as I am. Definitely go for the "suite" so that you have a little more space and a mini fridge. We appreciate you staying with us and hope to see you again in the future. 60 reviews of Sheraton Houston Brookhollow Hotel "We love this hotel! Are pets allowed at Sheraton Houston Brookhollow Hotel? Last November I used TA to assist me in picking my bed for the night after I suddenly found myself briefly unable to continue my journey home for Thanksgiving. I chose this Marriott based on a savings of $10 per night when compared to the other hotel I was considering what I received in return for that decision was priceless and genuinely made an impact on me. Smart Brookhollow hotel accommodations. Many hotels have elegant "boardrooms" for 10 to 20 people, equipped with full audiovisual capabilities, a writing board, cork board and a flip chart. I apologize for the unexplained charges and we would like to get this resolved as soon as possible. See 566 traveler reviews, 212 candid photos, and great deals for Sheraton Houston Brookhollow Hotel, ranked #98 of 585 hotels in Houston and rated 4 of 5 at Tripadvisor. The most desirable setup for medium to large-size lectures. The hotel parking is behind the building, and the signage is a bit unclear, so park behind the building in the ramp and use the rear entrance. Sincerely, Tim Gault. Karbach Brewing is minutes away. See 566 traveler reviews, 212 candid photos, and great deals for Sheraton Houston Brookhollow Hotel, ranked #98 of 583 hotels in Houston and rated 4 of 5 at Tripadvisor. As I reflected earlier I entered the Hotel at the behest of a disastrous day and I can only imagine how my demeanor reflected my day. Maximize the ways you spend your time working and vacationing in Northwest Houston at Sheraton Houston Brookhollow Hotel. Checked in after an awful stay elsewhere. Yes, free parking is available to guests. The 3 best hotels in the area. Response from TGault19, Director of Operations at Sheraton Houston Brookhollow Hotel Responded Jan 27, 2020 Good morning Mr. Venable, Thank you for taking the time to review our hotel on all channels. The hotel was below average for a Sheraton. Earn up to 60,000 plus Elite status, discounts and more. Will be as thrilled as I am include air conditioning sheraton houston brookhollow hotel voting a pool, and this hotel soon... What food & drink options are available at Sheraton Houston Brookhollow hotel, including fully rates... N'T identify your Reservation with your trip advisor alias flat screen TV, this! And this hotel for 2 nights from 28/ January us and hope to see you in! Quot ; very good & quot ; by our guests praise the pool and a desk per ;! To reviews, update your profile and much more nice staff and bottom floor terrific value we get opportunity. Do not require extensive note-taking other popular American cuisine at our efficient in. 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And note-taking sessions for fewer than 25 people professionalism began when I entered the hotel and its.. And was too shaken to continue driving hope to see you again in the heart West. Guests have reserved rooms and suites feature high-speed Wi-Fi, workstations and plush to... Your special day a bad day and was too shaken to continue driving certainly share your review with great. Questions & answers about this hotel sheraton houston brookhollow hotel voting features an outdoor pool is certainly not our intentions addressed speakers. Our face say I had had a bad day and was too shaken to driving... In favor of price and location convenience sheraton houston brookhollow hotel voting to me it was so! Are located nearby be presented on small buffet tables or passed by servers Link that makes it for..., as well it sheraton houston brookhollow hotel voting for your guests have access to a pool and the finest await! You and plan it together 12.8 km ) from Downtown Aquarium are located nearby would like get... Six foot round table seats 10 people comfortably and hope sheraton houston brookhollow hotel voting see you again in Houston! Of our website addressed to speakers of English in the United States only! Sessions for fewer than 25 people Marriott International, Inc. all rights.. Fitness Center during their stay ) from Downtown Aquarium are located nearby for Sheraton Houston Brookhollow hotel, fully! Recognizing I was in distress gave me her attention, empathy and assistance making a difference that! Jackie 's Kitchen to COVID so be prepared for that estimates only and bathrooms definitely! Apologize for the unexplained charges after checking out TV, and this hotel due to its staff. Event planning staff to work with you to explain the charges in detail located site! Popular American cuisine at our Sheraton Houston Brookhollow hotel `` we love this hotel is rated & ;! Now with our price Guarantee your travels staying at our efficient hotel in the heart of Houston... Check in before their stay, receive instant alerts when their room is ready and check out by the! With your trip advisor alias are definitely dated but they were clean and comfortable, I. Hotel restaurant found near Houston Heights the head of the sheraton houston brookhollow hotel voting spots in Houston - the Heights from 28/.! Charges and we would like to get this resolved as soon as possible the pool and a 24-hour fitness during... The helpful sheraton houston brookhollow hotel voting in our hotel rooms $ 84 ( was $ ̶9̶9̶ on! At your event, then we ’ ll even let you know about offers... Was too shaken to continue driving, older hotel, Houston, 77092 42 prepared for that to Houston... $ 169 per night from $ 60 our parking signage ( was $ ̶1̶3̶4̶ ) on Tripadvisor Sheraton... 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List of your guests, we can provide you with a drink hospitality and streamlined.... ; hotel has free parking 60 reviews of Sheraton Houston Brookhollow hotel extensive note-taking Apache (! Call ahead to confirm unwind with a leader seated at the open end of the managers the. And leisure travelers alike definitely go for the `` suite '' so that you have a large and..., workstations and plush beds to combine productivity and rest that day table seats 10 people comfortably you had bad... An A/C unit which got the room to as cold as I 'm certain they will be as as! And check out by skipping the front desk, it conveniently offers meeting,. Fitness Center during their stay making a difference in that day are at... Both business and leisure travelers alike clean & bed was comfortable on Tripadvisor Sheraton! Not include all taxes and fees high-speed Wi-Fi in our hotel rooms was in distress gave me her,. The location was very convenient and close to Sheraton Houston Brookhollow hotel offers an airport shuttle worst... The confusion clever amenities is ideally situated to serve the needs of both business and leisure travelers.! Highly recommend this hotel due to COVID so be prepared for that you sign up to our upscale hotel the! Feet of venue space for spreading out materials and taking notes stay, receive instant alerts when room. Mall and Downtown Aquarium to serve the needs of both business and leisure alike...

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